Freightliner Northwest Wins at Annual Elite Support CIC Summit

Freightliner Northwest Wins at Annual Elite Support CIC Summit

The annual summit includes a competition for Continuous Improvement Event of the Year and was won by the Spokane, WA Freightliner Northwest team!
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Freightliner Northwest Redmond Oregon is Elite Support Certified

Freightliner Northwest Redmond Oregon is Elite Support Certified

The Redmond, OR branch has become the tenth Elite Support Certified location in the GTC Dealer Family.
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Freightliner Northwest Spokane Graduates DTNA SPD Program

Freightliner Northwest Spokane Graduates DTNA SPD Program

Following a project presentation to the Elite Support management team, FNW Spokane, WA has graduated from Daimler Trucks North America’s Service Performance Development program.
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Elite Support Wins at DTNA TOS Award Ceremony

Elite Support Wins at DTNA TOS Award Ceremony

Daimler Trucks North America (DTNA) hosted the annual Truck Operating System (TOS) awards ceremony in Portland, OR on October 3rd, 2018.
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Change Management Team Training

Change Management Team Training

The Gordon Truck Centers Dealer Family locations of Ridgefield, Wash., Mount Vernon, Wash., and Pacific, Wash. recently spent time training with Daimler Trucks North America, Elite Support division, in Portland. 
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Freightliner Northwest 2018 Elite Support Recertifications

Freightliner Northwest 2018 Elite Support Recertifications

Several Freightliner Northwest branches recently underwent Daimler Trucks North America Elite Support recertification inspections covering an extensive list of over 130 measurable components designed to establish the best customer experience possible.
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Freightliner Northwest Attends DTNA Service Performance Development

Freightliner Northwest Attends DTNA Service Performance Development

Several members of the FNW service teams recently traveled to Daimler Trucks North America headquarters in Portland, OR to participate in role specific training focused on improving the customer experience.
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FNW Employees Complete Elite Support Boot Camp

FNW Employees Complete Elite Support Boot Camp

Freightliner Northwest is working hard to achieve Elite Support certification in Yakima, WA and Redmond, OR.
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Elite Support 2018 CIC Summit

Elite Support 2018 CIC Summit

The 2018 Annual Elite Support CIC summit was attended by 274 Continuous Improvement Coordinators from across the country including members of the GTC Dealer Family.
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Elite Support Election Votes Are In!

Elite Support Election Votes Are In!

Freightliner Northwest’s Redmond Branch Manager, Brian Nicol has been elected to the 2018 Elite Support Dealer Advisory Group.
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