The Yakima, Wash. branch has become the eleventh Elite Support Certified location in the Gordon Truck Centers Dealer Family.
The GTC Dealer Family has completed the Elite Support recertification process at all previously certified branches throughout the Pacific Northwest.
With the help of constructive customer feedback, FNW-Pacific lead a communication focus group with key service department stakeholders, to identify and implement processes improvements to better serve customers. For Immediate Release March 13th, 2019 – Pacif...
Members of the DTNA learning and development team visited fleet and dealership partners in effort to better understand their unique business needs.
The CIC role is critical to the dealership’s Elite Support status and continuous improvement efforts.
The annual summit includes a competition for Continuous Improvement Event of the Year and was won by the Spokane, WA Freightliner Northwest team!
The Redmond, OR branch has become the tenth Elite Support Certified location in the GTC Dealer Family.
Following a project presentation to the Elite Support management team, FNW Spokane, WA has graduated from Daimler Trucks North America’s Service Performance Development program.
Daimler Trucks North America (DTNA) hosted the annual Truck Operating System (TOS) awards ceremony in Portland, OR on October 3rd, 2018.