The Spokane, WA Service Department is moving forward with the single point of contact model for customers originally initiated at the Pacific, WA branch. The changes create better workflow and both customer and employee satisfaction.
The annual summit includes a competition for Continuous Improvement Event of the Year and was won by the Spokane, WA Freightliner Northwest team!
Following a project presentation to the Elite Support management team, FNW Spokane, WA has graduated from Daimler Trucks North America’s Service Performance Development program.
Daimler Trucks North America (DTNA) hosted the annual Truck Operating System (TOS) awards ceremony in Portland, OR on October 3rd, 2018.
Several members of the FNW service teams recently traveled to Daimler Trucks North America headquarters in Portland, OR to participate in role specific training focused on improving the customer experience.
On June 14th, Freightliner Northwest in Spokane, WA hosted the 7th Annual Parts Trade Fair with over 47 vendors!
Does your medium or heavy duty vehicle need a custom modification or paint job? Have you been involved in a collision? Our dealership family is here to help you with state of the art body shops at our Pacific, Spokane, & Ridgefield locations!
On June 22nd, VFI’s Freedom Truck Centers location in Spokane, WA hosted their 6th Annual Parts Fair with over 45 vendors!
Spokane, WA Valley Freightliner, Inc. (VFI) is proud to announce that Jerrad Avery, our Dealer Family Continuous Improvement Coordinator (DFCIC), based in Spokane, WA, has been selected to join Daimler Trucks North America’s Summit Club.