Freightliner Northwest Pacific Service Department Enhancements

Freightliner Northwest Pacific Service Department Enhancements

The Pacific, WA Service Department considered customer and internal feedback in the decision to move forward with a structure supporting a single point of contact model for customers, effective June 2019. The changes will create better workflow and both custom...
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Freightliner Northwest Announces New Service Manager in Pacific, WA

Freightliner Northwest Announces New Service Manager in Pacific, WA

Long-term Pacific, WA service manager, Terry French has announced his retirement. Conrad Eubanks has begun transitioning into the new role.
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FNW Pacific Completes Service Communication CI Event

FNW Pacific Completes Service Communication CI Event

With the help of constructive customer feedback, FNW-Pacific lead a communication focus group with key service department stakeholders, to identify and implement processes improvements to better serve customers. For Immediate Release March 13th, 2019 – Pacif...
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Freightliner Northwest, DTNA and Centralia College Provide Diesel Tech Students with a Freightliner Cascadia

Freightliner Northwest, DTNA and Centralia College Provide Diesel Tech Students with a Freightliner Cascadia

The Daimler Trucks North America Get Ahead program provided Centralia College the opportunity to acquire a used Freightliner vehicle at a reduced price. As the sponsor dealer, Freightliner Northwest contributed in a 3-way cost split, giving students a resource...
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FNW Selects Next Elite Support Continuous Improvement Coordinator in Pacific, WA

FNW Selects Next Elite Support Continuous Improvement Coordinator in Pacific, WA

The CIC role is critical to the dealership’s Elite Support status and continuous improvement efforts.
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Change Management Team Training

Change Management Team Training

The Gordon Truck Centers Dealer Family locations of Ridgefield, Wash., Mount Vernon, Wash., and Pacific, Wash. recently spent time training with Daimler Trucks North America, Elite Support division, in Portland. 
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A Diesel Tech’s Life at Freightliner Northwest

A Diesel Tech’s Life at Freightliner Northwest

Diesel Techs are in high demand and with valuable skills, doors open for them at a variety of employers. We think all qualified diesel technicians should come work for our team but rather than take our word for it, we...
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Freightliner Northwest 2018 Elite Support Recertifications

Freightliner Northwest 2018 Elite Support Recertifications

Several Freightliner Northwest branches recently underwent Daimler Trucks North America Elite Support recertification inspections covering an extensive list of over 130 measurable components designed to establish the best customer experience possible.
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GTC 2018 DIESEL TECHNOLOGY SCHOLARSHIP WINNER ANNOUNCED

GTC 2018 DIESEL TECHNOLOGY SCHOLARSHIP WINNER ANNOUNCED

Sumner High School student Alex White has been selected for the 2018 Diesel Technology Scholarship offered by the Gordon Truck Centers Dealer Family.
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Thank You Employees!

Thank You Employees!

GTC Dealer Family Celebrates Employee Appreciation April 16-20, 2018.
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