Category: Pacific
Freightliner Northwest Recognized at the 2020 Elite Support CIC Summit
The annual summit recognizes continuous improvement efforts throughout Daimler Trucks North America’s Elite Support Dealer Network.
Freightliner Northwest Pacific, WA – New Hours of Service Effective Nov. 11, 2019
The new hours reflect Freightliner Northwest’s dedication to serving customers and allows for efficient and effective staffing.
Elite Support Recertifications Complete for 2019
The GTC Dealer Family has completed the Elite Support recertification process at all previously certified branches throughout the Pacific Northwest.
Introducing Freightliner Northwest’s Pacific, WA Service Manager
Learn more about Service Manager Conrad Eubanks and take advantage of the opportunity to meet him in person on September 18th, 2019.
Freightliner Northwest Pacific Service Department Enhancements
The Pacific, WA Service Department considered customer and internal feedback in the decision to move forward with a structure supporting a single point of contact model for customers, effective June 2019. The changes will create better workflow and both custom...
Freightliner Northwest Announces New Service Manager in Pacific, WA
Long-term Pacific, WA service manager, Terry French has announced his retirement. Conrad Eubanks has begun transitioning into the new role.
FNW Pacific Completes Service Communication CI Event
With the help of constructive customer feedback, FNW-Pacific lead a communication focus group with key service department stakeholders, to identify and implement processes improvements to better serve customers. For Immediate Release March 13th, 2019 – Pacif...
Freightliner Northwest, DTNA and Centralia College Provide Diesel Tech Students with a Freightliner Cascadia
The Daimler Trucks North America Get Ahead program provided Centralia College the opportunity to acquire a used Freightliner vehicle at a reduced price. As the sponsor dealer, Freightliner Northwest contributed in a 3-way cost split, giving students a resource...
FNW Selects Next Elite Support Continuous Improvement Coordinator in Pacific, WA
The CIC role is critical to the dealership’s Elite Support status and continuous improvement efforts.