A MESSAGE FROM OUR COVID-19 RESPONSE TEAM

A MESSAGE FROM OUR COVID-19 RESPONSE TEAM

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Freightliner Northwest Redmond is Elite Support Recertified

Freightliner Northwest Redmond is Elite Support Recertified

Freightliner Northwest in Redmond, Oregon has completed the 2020 Elite Support recertification.
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Freightliner Northwest Recognized at the 2020 Elite Support CIC Summit

Freightliner Northwest Recognized at the 2020 Elite Support CIC Summit

The annual summit recognizes continuous improvement efforts throughout Daimler Trucks North America’s Elite Support Dealer Network.
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FNW Mount Vernon, WA – New Hours of Service Effective 1/2/2020

FNW Mount Vernon, WA – New Hours of Service Effective 1/2/2020

Freightliner Northwest in Mount Vernon, Wash. will implement new, efficient hours of service beginning in January 2020.
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FNW Spokane Service Department Enhancements

FNW Spokane Service Department Enhancements

The Spokane, WA Service Department is moving forward with the single point of contact model for customers originally initiated at the Pacific, WA branch. The changes create better workflow and both customer and employee satisfaction.
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Freightliner Northwest Pacific, WA – New Hours of Service Effective Nov. 11, 2019

Freightliner Northwest Pacific, WA – New Hours of Service Effective Nov. 11, 2019

The new hours reflect Freightliner Northwest’s dedication to serving customers and allows for efficient and effective staffing.
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Freightliner Northwest Attends the 2019 Southern Oregon Trade Careers Expo

Freightliner Northwest Attends the 2019 Southern Oregon Trade Careers Expo

FNW had the opportunity to speak with students at the Southern Oregon Trade Careers Expo (SOTCE) about tech opportunities and the path to achieving their tech goals as well as career options throughout the dealership family.
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Freightliner Northwest Yakima is Now Elite Support Certified

Freightliner Northwest Yakima is Now Elite Support Certified

The Yakima, Wash. branch has become the eleventh Elite Support Certified location in the Gordon Truck Centers Dealer Family.
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Elite Support Recertifications Complete for 2019

Elite Support Recertifications Complete for 2019

The GTC Dealer Family has completed the Elite Support recertification process at all previously certified branches throughout the Pacific Northwest.
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Freightliner Northwest Pacific Service Department Enhancements

Freightliner Northwest Pacific Service Department Enhancements

The Pacific, WA Service Department considered customer and internal feedback in the decision to move forward with a structure supporting a single point of contact model for customers, effective June 2019. The changes will create better workflow and both custom...
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