Daimler Trucks North America (DTNA) hosted the annual Truck Operating System (TOS) awards ceremony in Portland, OR on October 3rd, 2018.
The Gordon Truck Centers Dealer Family locations of Ridgefield, Wash., Mount Vernon, Wash., and Pacific, Wash. recently spent time training with Daimler Trucks North America, Elite Support division, in Portland.
Several Freightliner Northwest branches recently underwent Daimler Trucks North America Elite Support recertification inspections covering an extensive list of over 130 measurable components designed to establish the best customer experience possible.
Several members of the FNW service teams recently traveled to Daimler Trucks North America headquarters in Portland, OR to participate in role specific training focused on improving the customer experience.
Freightliner Northwest is working hard to achieve Elite Support certification in Yakima, WA and Redmond, OR.
The 2018 Annual Elite Support CIC summit was attended by 274 Continuous Improvement Coordinators from across the country including members of the GTC Dealer Family.
Freightliner Northwest’s Redmond Branch Manager, Brian Nicol has been elected to the 2018 Elite Support Dealer Advisory Group.
Along with eight locations throughout the GTC Dealership Family, Western Star Northwest is now an Elite Support Certified Dealership.
To keep your wheels turning, The Valley Freightliner Dealership Family stocks $12 million in parts inventory throughout 12 locations, and participates in DTNAs Mission Critical Parts program.