The Pacific, WA Service Department considered customer and internal feedback in the decision to move forward with a structure supporting a single point of contact model for customers, effective June 2019. The changes will create better workflow and both custom...
FNW, Universal Technical Institute Alumni led future techs through the Freightliner Northwest shops and dealerships, giving students an up-close view of opportunities in diesel technology.
Long-term Pacific, WA service manager, Terry French has announced his retirement. Conrad Eubanks has begun transitioning into the new role.
Generous community and industry support from A&M Transport, Freightliner Northwest, Daimler Trucks North America and the Umpqua community’s Workforce Development Board, raised funding to update student trainer trucks for Umpqua Community College.
With the help of constructive customer feedback, FNW-Pacific lead a communication focus group with key service department stakeholders, to identify and implement processes improvements to better serve customers. For Immediate Release March 13th, 2019 – Pacif...
Rogue Community College invited high school students with an interest in diesel, electronics, health occupations, math, manufacturing, technology and welding to come together for the 2019 STEMtathlon on March 7th, 2019.
Members of the DTNA learning and development team visited fleet and dealership partners in effort to better understand their unique business needs.
Freightliner Northwest, DTNA and Centralia College Provide Diesel Tech Students with a Freightliner Cascadia
The Daimler Trucks North America Get Ahead program provided Centralia College the opportunity to acquire a used Freightliner vehicle at a reduced price. As the sponsor dealer, Freightliner Northwest contributed in a 3-way cost split, giving students a resource...
The CIC role is critical to the dealership’s Elite Support status and continuous improvement efforts.
The annual summit includes a competition for Continuous Improvement Event of the Year and was won by the Spokane, WA Freightliner Northwest team!