Breakdowns are Critical Missions!

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To keep your wheels turning, The Valley Freightliner Dealership Family stocks $12 million in parts inventory throughout 12 locations, and participates in DTNAs Mission Critical Parts program.

Whether you own a recreation vehicle, repair facility, fleet or you’re an owner operator, we are supplied with the parts you need!

Mission Critical Parts Program

We are Elite Support certified and honor Daimler Trucks North America’s (DTNA) mission critical parts program. Following the program outline, DTNA assesses local VINs supplied by the dealership every 6 months and identifies the parts most likely needed to keep local vehicles running. The recommendation is based on historical data as well as current demand on local, regional and national levels.  Once the VINs are analyzed the dealership is supplied with a list of “mission critical” parts they must stock in effort to minimize extended customer downtime.

As much as we prepare, we know trucks do not break down on a schedule. To help expedite parts service for those unexpected breakdowns, DNTA has improved the ability to quickly supply dealerships with parts by opening an additional 275,000 square foot parts distribution center in Dallas, TX in February, 2016.

We are here for you!

Our Valley Freightliner Dealership Family believes customers deserve a better parts, service, and sales experience. We have a knowledgeable, professional staff to assist you with the parts you need at competitive prices. “A genuine business partner understands the needs of their customers. Along with our own substantial supply of parts, we also offer extended parts and service hours, business to business delivery service, and we understand the need to diminish down-time,” says Allan Beardsley, Parts Manager, Pacific, WA.

Stop by your local Valley Freightliner dealership for all parts, service, and truck needs!

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