Valley Freightliner, Inc. Dealership Family offers a full-service support network of 12 locations across the Pacific Northwest and Hawaii and we’ll get you running when and where you need us most!
At VFI, “a primary goal of our service department is to seamlessly support all customers as a member of the Valley Freightliner Dealership Family,” said Terry French, Service Manager in Pacific, WA. Choose VFI and become part of our Family!
Network of Service Locations
Benefits of our Service Departments
- Easy access off major freeways
- Trailer parking available
- Fully certified on major makes
- Lube pits
- Preventive Maintenance service appointments
- Factory trained service department
- Windshield repair
- Auxiliary Power Unit installation
- Front and rear axle laser alignments
- Lift axle installation
- Frame stretches
- Coach chassis service & repair
- Road service available
- All work guaranteed
- Federal annual DOT
- Inspections
Premier Service Communication
Sharing knowledge among technicians is vital to providing superior customer service experiences at all locations. “We are proud of our communication with the customers, service writers and the foremen on all aspects of the repairs,” said Doug Thompson, Service Manager in Ridgefield, WA. VFI’s Freightliner Certified Technicians take a collaborative approach to service resulting in timely, thorough understanding of service issues and connecting each location to the next in terms of knowledge opportunities. Within the next year, the integration of new software will provide consistent visibility of all parts, service, truck inventories and activity as well as customer and vendor information across VFI’s network of twelve locations.
Technician Training & Equipment
VFI has invested in state-of-the-art alignment equipment as well as priming machines and a GHG17 training module engine allowing technicians to test, disassemble, and reassemble the engine to further their knowledge of all components. “We have a fully updated Power Test chassis dyno in Ridgefield, WA that that can duplicate power and specific chassis complaints, as well as perform proper engine break-in procedures on rebuilt engines,” said Doug Thompson. Continuous technical education and advanced equipment keep VFI technicians at the forefront of the service industry. Along with premier in-shop services, VFI also offers truck pick-up and delivery for local customers and an extensive mobile repair service. All of these service advantages help you increase your uptime and get you back on the road!
Click Here to schedule your service today at a location near you!
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