ABOUT FREIGHTLINER NORTHWEST

Since 1986, Freightliner Northwest (FNW) has been helping customers satisfy their transportation needs. Freightliner Northwest is an expanded network of dealerships with multiple locations throughout Washington, Oregon and Idaho. As a full-service Freightliner, Western Star, Fuso, Wilson Trailer dealership family, we can sell, finance, insure and service commercial trucks for medium and heavy duty applications.

Our experienced staff of factory-trained, certified technicians, can handle the most complex service issues to decrease your downtime and get you back on the road! We also offer several body shops staffed with experienced, competent, certified technicians who are able to address repair issues for all makes and models of medium and heavy duty vehicles. Elite service doesn’t stop there, our knowledgeable financial staff offer expert loan and insurance advice when you are ready to purchase.

Whether you are in the market for a new or used truck or trailer, service, body repair, or parts, we strive to go beyond customer expectation with the same high quality level of service across our network of dealerships. We take pride in the quality service we provide and we are committed to caring for our customers across the Pacific Northwest. With locations off every major northwest highway, all roads lead to Freightliner Northwest.

MISSION

Minimize downtime while providing excellent communication and consistently superior customer service, quality and value across our store network for every customer, every time. Our team is committed to keeping customers on the road.

HOW WE WILL ACCOMPLISH THIS?

LEAN PRINCIPLES

Eliminate waste through continuous improvement.

PEOPLE

Build our team with the best employees and ensure we are a premier employer.

TEAMWORK

Empower our employees to work together to do what is right for the customer and company.

COMMUNICATE, TRAIN, COACH AND AUDIT

Actively engage our employees.

VALUES

Our values serve as a compass for our actions and describe how we behave.

We will do what is right.

We will do our best.

We will treat others the way we want to be treated.