FNW Spokane Service Department Enhancements

FNW Spokane Service Department Enhancements

The Spokane, WA Service Department is moving forward with the single point of contact model for customers originally initiated at the Pacific, WA branch. The changes create better workflow and both customer and employee satisfaction.
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Freightliner Northwest Wins at Annual Elite Support CIC Summit

Freightliner Northwest Wins at Annual Elite Support CIC Summit

The annual summit includes a competition for Continuous Improvement Event of the Year and was won by the Spokane, WA Freightliner Northwest team!
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Freightliner Northwest Spokane Graduates DTNA SPD Program

Freightliner Northwest Spokane Graduates DTNA SPD Program

Following a project presentation to the Elite Support management team, FNW Spokane, WA has graduated from Daimler Trucks North America’s Service Performance Development program.
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Elite Support Wins at DTNA TOS Award Ceremony

Elite Support Wins at DTNA TOS Award Ceremony

Daimler Trucks North America (DTNA) hosted the annual Truck Operating System (TOS) awards ceremony in Portland, OR on October 3rd, 2018.
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Freightliner Northwest Attends DTNA Service Performance Development

Freightliner Northwest Attends DTNA Service Performance Development

Several members of the FNW service teams recently traveled to Daimler Trucks North America headquarters in Portland, OR to participate in role specific training focused on improving the customer experience.
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Spokane Parts Trade Fair 2017

Spokane Parts Trade Fair 2017

On June 14th, Freightliner Northwest in Spokane, WA hosted the 7th Annual Parts Trade Fair with over 47 vendors!
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Come See Us for Collision Repair, Custom Paint, & Body Work

Come See Us for Collision Repair, Custom Paint, & Body Work

Does your medium or heavy duty vehicle need a custom modification or paint job? Have you been involved in a collision? Our dealership family is here to help you with state of the art body shops at our Pacific, Spokane, & Ridgefield locations!
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Sixth Annual Spokane Parts Fair

Sixth Annual Spokane Parts Fair

On June 22nd, VFI’s Freedom Truck Centers location in Spokane, WA hosted their 6th Annual Parts Fair with over 45 vendors!
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Jerrad Avery Joins Prestigious Elite Support Summit Club

Jerrad Avery Joins Prestigious Elite Support Summit Club

Spokane, WA Valley Freightliner, Inc. (VFI) is proud to announce that Jerrad Avery, our Dealer Family Continuous Improvement Coordinator (DFCIC), based in Spokane, WA, has been selected to join Daimler Trucks North America’s Summit Club.
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Freedom Truck Center Hosts Vendor Fair

Freedom Truck Center Hosts Vendor Fair

Spokane, WA – For the 5th consecutive year, Freedom Truck Centers hosted an annual Vendor Fair
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