Freightliner Northwest Attends DTNA Service Performance Development

Freightliner Northwest Attends DTNA Service Performance Development

Several members of the FNW service teams recently traveled to Daimler Trucks North America headquarters in Portland, OR to participate in role specific training focused on improving the customer experience.
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FNW Employees Complete Elite Support Boot Camp

FNW Employees Complete Elite Support Boot Camp

Freightliner Northwest is working hard to achieve Elite Support certification in Yakima, WA and Redmond, OR.
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Elite Support 2018 CIC Summit

Elite Support 2018 CIC Summit

The 2018 Annual Elite Support CIC summit was attended by 274 Continuous Improvement Coordinators from across the country including members of the GTC Dealer Family.
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Elite Support Election Votes Are In!

Elite Support Election Votes Are In!

Freightliner Northwest’s Redmond Branch Manager, Brian Nicol has been elected to the 2018 Elite Support Dealer Advisory Group.
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Western Star Northwest Ridgefield is Elite Support Certified

Western Star Northwest Ridgefield is Elite Support Certified

Along with eight locations throughout the GTC Dealership Family, Western Star Northwest is now an Elite Support Certified Dealership.
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Breakdowns are Critical Missions!

Breakdowns are Critical Missions!

To keep your wheels turning, The Valley Freightliner Dealership Family stocks $12 million in parts inventory throughout 12 locations, and participates in DTNAs Mission Critical Parts program.
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Elite Support Recertification

Elite Support Recertification

Valley Freightliner, Inc. (VFI) locations in Pacific, Mt. Vernon and Olympia Washington have recently completed the Elite Support recertification process marking the fifth certified year for Pacific, WA and Mt. Vernon, and fourth year in Olympia.
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Elite Recertification in Hermiston and La Grande

Elite Recertification in Hermiston and La Grande

Hermiston and La Grande, OR Valley Freightliner, Inc. (VFI) acquired Eagle Freightliner in Hermiston and La Grande, Oregon in July 2015 and in only seven short months achieved Elite Support recertification at both of the newly acquired locations.
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Jerrad Avery Joins Prestigious Elite Support Summit Club

Jerrad Avery Joins Prestigious Elite Support Summit Club

Spokane, WA Valley Freightliner, Inc. (VFI) is proud to announce that Jerrad Avery, our Dealer Family Continuous Improvement Coordinator (DFCIC), based in Spokane, WA, has been selected to join Daimler Trucks North America’s Summit Club.
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Medford, OR 2015 Elite Support Certification – Raising the Bar on Service

Medford, OR 2015 Elite Support Certification – Raising the Bar on Service

Medford, OR Valley Freightliner, Inc. (VFI) is proud to congratulate our Medford, Oregon staff for earning Elite Support certification from Daimler Trucks North America.
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